Last Updated: October 26, 2017
Placing an Order (fulfilled by Amazon)
Product pricing and availability for Vela Nova products are shown on Amazon.com. Pricing or availability may be subject to change at any time without notice. To place an order, simply add the desired items to your Shopping Cart. You can add, delete, update, or change the quantities of products in your cart while you shop the site. Once you are ready to buy, proceed to check out to enter your shipping and payment information to complete your order. You can complete your order as a guest or by opening a velanova.com user account. By opening a velanova.com user account, you can quickly access product support, updates and promotions.
Once your order has been submitted, you will receive a printable order confirmation screen detailing your order. You will also receive an order confirmation e-mail which will include your order details. Please be sure to save this order confirmation and print out a copy. This is your receipt for proof of purchase; your merchandise will not include an additional receipt. You will need this receipt if you ever require warranty service from any of our authorized repair centers throughout the U.S.
It typically takes one (1) to two (2) business days to process and ship your order. Once your order has shipped, we will email a shipping confirmation, including tracking number(s). The shipping carrier requires one business day from that time to validate the tracking information.
Fulfillment By Amazon Policies and Requirements
Fulfillment By Amazon Customer Returns Policy
Fulfillment By Amazon Lost and Damaged Inventory Reimbursement Policy
Security & Privacy
Our site uses the industry standard Secure Sockets Layer (SSL) technology to ensure the safety of your Internet transactions. SSL encrypts all of your personal information, including credit card number, name and address, to prevent decoding. To verify the security of your connection, check the lower left-hand corner of your browser window after accessing the server. If you see an unbroken key or a closed lock (depending upon your browser), then SSL is active. You can also double-check by looking at the URL line of your browser. When you are accessing a secure server, the first characters of the site address will change from “http” to “https.”
Use of promotional codes, discounts, coupons or similar promotions are subject to that promotion’s terms and conditions. To be eligible for a specific promotion, your order must be submitted within the specified promotion period. Unless otherwise expressly stated in the applicable promotion’s terms and conditions, no more than one promotion may be applied to an order.
Vela Nova Trademarks
Vela Nova has licensed a number of trademarks and service marks that are used on the vela-nova.com website and on its products. Failure of a mark to appear on this website does not mean that Vela Nova does not use the mark, nor does it mean that the product is not actively marketed or is not significant within its relevant market.
Vela-nova.com contains copyrighted material, trademarks and other proprietary information, including, but not limited to, text, software, photos, video, graphics, music and sound, and the entire contents of vela-nova.com are copyrighted as a collective work under the copyright laws of the United States. Vela Nova owns copyrights in the selection, coordination, arrangement and enhancement of such content, as well as in the original content. You may not modify, publish, transmit, participate in the transfer or sale, create derivative works, or in any way exploit, any of the content, in whole or in part. You may download copyrighted material for your personal, non-commercial use only. Except as otherwise expressly permitted under copyright law, no copying, redistribution, retransmission, publication or commercial exploitation of downloaded material will be permitted without the express permission of Vela Nova and/or the copyright owner. In the event of any permitted copying, redistribution or publication of copyrighted material, no changes in or deletion of author attribution, trademark legend or copyright notice shall be made. You acknowledge that you do not acquire any ownership rights by downloading copyrighted material. You agree to abide by all additional restrictions displayed on the Vela Nova website as it may be updated from time to time.
Except as expressly provided, Vela Nova does not grant any express or implied right or license to you under any patents, design patents, trademarks, copyrights, or trade secret information.
Limitation of Liability
THE INFORMATION AND MATERIALS ON THE VELA NOVA WEBSITE MAY CONTAIN INACCURACIES AND TYPOGRAPHICAL ERRORS. VELA NOVA DOES NOT WARRANT THE ACCURACY, COMPLETENESS, OR USEFULNESS OF SUCH INFORMATION AND MATERIALS OR THE RELIABILITY OF ANY ADVICE, OPINION, STATEMENT OR OTHER INFORMATION DISPLAYED OR DISTRIBUTED THROUGH THE SITE. YOU ACKNOWLEDGE THAT ANY RELIANCE ON ANY SUCH OPINION, ADVICE, STATEMENT, MEMORANDUM, OR INFORMATION SHALL BE AT YOUR SOLE RISK. VELA NOVA RESERVES THE RIGHT, IN ITS SOLE DISCRETION, TO CORRECT ANY ERRORS OR OMISSIONS IN ANY PORTION OF THE SITE. VELA NOVA MAY MAKE ANY OTHER CHANGES TO THE SITE, THE MATERIALS AND THE PRODUCTS, PROGRAMS, SERVICES OR PRICES (IF ANY) DESCRIBED IN THE SITE AT ANY TIME WITHOUT NOTICE.
THIS SITE AND THE INFORMATION AND MATERIALS ON THIS SITE ARE PROVIDED “AS IS” WITHOUT ANY REPRESENTATION OR WARRANTY, EXPRESS OR IMPLIED, OF ANY KIND, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, NONINFRINGEMENT, OR FITNESS FOR ANY PARTICULAR PURPOSE. SOME JURISDICTIONS DO NOT ALLOW FOR THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.
VELA NOVA SHALL IN NO EVENT BE LIABLE FOR ANY INDIRECT, CONSEQUENTIAL, SPECIAL OR PUNITIVE DAMAGES OF ANY KIND OR FROM ANY CAUSE ARISING OUT OF THE USE OR INABILITY TO USE THIS SITE, INCLUDING BUT NOT LIMITED TO, LOSS OF PROFITS, BUSINESS INTERUPTION, OR LOSS OF GOODWILL.